Service Delivery Policy

Effective Date: January 1, 2026

This Service Delivery Policy explains how TheInfinityTechSolution delivers digital services to clients after an order is placed and payment is confirmed.

1. Nature of Delivery

We provide digital services, not physical goods. Delivery is completed through online communication, email, dashboards, file sharing, website access, or direct implementation on client platforms.

2. Delivery Timeline

Delivery time depends on the package and project requirements. Basic services may take 2–5 business days, while larger or advanced projects may take 7–30 business days or longer.

3. Start of Work

Work begins after payment confirmation and after receiving the required content, access credentials, and project details from the client.

4. Communication

Project updates and delivery communication are typically handled via email, messaging, or another agreed method of communication.

5. Delays

Delivery may be delayed if the client does not provide required content, approvals, or responses on time. Delays may also occur due to technical issues involving third-party platforms.

6. Completion

A service is considered delivered when the agreed work has been completed and sent, published, configured, or made accessible to the client.

7. Revisions & Support

Revisions and post-delivery support are provided according to the purchased package or written agreement.

8. Contact

For delivery-related questions, please contact us at:
Email: info@theinfinitytechsolution.com